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Stop treating shipping issues. Start preventing them.

Keep 100% of shipping protection revenue. Let customers edit their own orders. Automate claims processing. All in one place.

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Refreshingly no-nonsense.

Most post-purchase solutions are either overpriced shipping insurance or piecemeal apps that handle order editing, returns, or claims. Shipment Guard bundles all that into one tidy package and even lets you keep 100% of shipping protection revenue with a branded experience that your customers will love.

Stitching together half a dozen tools? Paying out the nose for partial coverage? That’s old news. With Shipment Guard, you get:

Full-service shipping protection, but you pocket 100% of fees

Self-service order editing that slashes support tickets

Automated claims so you never juggle emails or forms again

Built-in analytics to optimize every step

Let’s take a look…

Shipment Guard combines prevention, protection, and automation in one seamless platform.

1. Self-Service Order Editing

  • Your customers can fix shipping addresses, swap sizes, or add items on their own—no more back-and-forth emails.
  • 15+ modules that can be enabled & customized to meet your needs.
  • Fewer tickets for your CX team. More convenience for your shoppers. Everybody wins.

2. Shipping Protection (You Keep 100%)

Graphic 1_ VIP Checkout
  • Deliver a true VIP Checkout experience for customers with built-in benefits such as bonus store credit or loyalty points.
  • Offer peace of mind while keeping 100% of the shipping protection fees - we never take a cut.
  • Automated claims, A/B pricing tests, and margin protection in one tidy flow.

3. Automated Claims & Quick Resolutions

  • When a problem arises, a rules-based portal handles refunds or reshipments for you.
  • Stay protected against bad actors with built-in fraudulent claim protection - customized to your brand's needs.
  • Reclaim hours of your support team’s time. Give your customers ultra-fast solutions.

GET STARTED TODAY

Ready to reduce support tickets, protect your margins, and turn shipping problems into revenue opportunities? Shipment Guard is now available to all qualifying ecommerce brands.

Perfect for growing brands:
  • Processing 1,000+ orders monthly
  • Spending too much time on shipping issues
  • Ready to give customers self-service options
  • Wanting to increase margins
  • Using Shopify
What you get:
  • Order editing that prevents most support tickets
  • Shipping protection revenue you actually keep
  • Automated claims processing
  • Complete setup in under one business day
Why start now:
  • See results in your first week
  • Get ahead of holiday season support volume
  • Skip the implementation queue
Get Started Free >

Ready to see how much you could save and earn?

Get a custom ROI calculation based on your order volume and current support costs. Most brands see positive ROI within 30 days.

Request Demo

Stop treating shipping issues. Start preventing them.

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