Address Guard + Shipment Guard created an end-to-end shield against delivery failures – catching bad addresses at checkout and protecting you when carriers mess up anyway.
Address validation catches some problems. Shipping protection handles other. But together, these tools eliminate the real cost of shipping failures: wasted time, frustrated customers, and constant firefighting.
You’re fighting shipping issues on two fronts:
Customers enter bad addresses, leading to failed deliveries and expensive reshipments
Even good addresses can lead to problems — packages stolen, damaged, or lost by carriers
Every failed delivery costs you $25-35 in carrier fees, plus customer service time, plus the customer experience hit. And customers blame you for everything, even when it's not your fault.
Catches invalid addresses, typos, and restricted delivery types (like PO boxes if you don’t ship there) before orders are placed.
For the 1-2% of shipments that still have problems despite good addresses, customers get automatic claims processing and instant resolution.
Address Guard’s validation data flows directly into Shipment Guard’s risk assessment, creating smarter shipping and better customer experience.
Prevents bad addresses but can’t help when good addresses have problems
Prevents many problems after they happen but doesn’t validate addresses
Almost no shipping problems reach your customers, and the few that do get resolved instantly
“We went from handling 50+ shipping issue tickets per week to maybe 3-4. Address Guard prevents the preventable problems, and Shipment Guard automatically handles the rest. Our shipping operations basically run themselves now.”
— Operations Director, $8M Home Goods Brand
Preventing issues is cheaper than resolving them
Problems that customers never experience don't hurt your brand
Both prevention and resolution happen automatically
Coverage for every type of shipping failure, not just some
Validates addresses at checkout automatically
Protects orders that ship with verified addresses
Validation data reduces likelihood of claims
Prevention + protection working together
Whether you’re looking to optimize your operations or join our team, we’d love to hear from you.
