Post-Purchase Support Ticket Benchmarks Report (2025 Edition)
Post-Purchase Support Ticket Benchmarks Report (2025 Edition) Most ecommerce leaders fly blind after checkout—struggling to size the real ticket load, the cost to serve, and where the leaks start. These benchmarks give you a yardstick, then show how prevention → protection → automation shrinks the whole problem set. Calculate your Savings Key Benchmarks at-a-glance Metric […]
The Truth About Shipping Protection: Why Insurance Isn’t Always the Answer
The Truth About Shipping Protection: Why Insurance Isn’t Always the Answer Setting the record straight on self-funded shipping protection vs. traditional insurance models Common Misconceptions You’ve probably heard the warnings: “Offering shipping protection without insurance is risky.” “You need proper licensing.” “Merchants could face legal exposure.” These scare tactics often come from companies with a […]
