ONE PLAN · ALL FEATURES · USAGE-BASED

Only pay when we drive outcomes.

Full access to Shipment Guard. We only bill for completed upsellscompleted order edits, and order shipments with tracking. No base fee. No commitments.

$0.20

per completed upsell

Any time a customer adds revenue to their order:

  • Shipping protection purchased at checkout or after
  • Additional products added through order editing
  • Quantity increases on existing items
  • Free shipping threshold additions (“Add $12 more for free shipping”)
  • Post-purchase product recommendations accepted

 

One $0.20 charge per successful upsell. No $1 edit charge on these modules.

$1.00

per completed order edit

Any customer-initiated change that prevents a support ticket:

  • Address corrections before fulfillment
  • Size or color swaps without contacting support
  • Forgotten discount codes applied after checkout
  • Shipping method changes (standard to express)
  • Contact info updates (email, phone)
  • Order cancellations handled self-service
  • Gift messages or special instructions added

$0.05

per order shipment

Only fulfilled orders with trackable delivery:

  • Any order that gets a tracking number from your carrier
  • Multiple shipments from one order each count separately
  • Partial fulfillments count as they ship

What DOESN’T count:

  • Cancelled orders (never shipped)
  • Local pickup or will-call orders
  • Digital/downloadable products
  • Deliveries without tracking numbers

Estimate your monthly cost

Adjust the numbers below to match your store volume.

Everything included

One plan. All features are available—pricing is purely usage-based.

Order Editing Suite

Frictionless post-purchase changes that retain revenue.

Product Protection & Upsells

Drive incremental AOV with high-converting offers.

Order Tracking Suite

Real-time tracking pages & notifications tied to shipment events.

Claims Automation

Fast, fair resolutions that protect margin and CSAT.

Analytics & Insights

Outcome tracking across edits, upsells, and shipments.

Integrations

Klaviyo, Gorgias, and more out of the box.

Priority Support

Human support for setup and scaling.

Developer Friendly

Minimal set up/time required from your developer to go live.

Security & Compliance

Enterprise-grade data handling and controls.

How Billing Works

Install & enable

One plan with full access. Turn on the modules you want—no feature gates.

Pay only on outcomes

We charge $0.20 per completed upsell, $1.00 per completed order edit, and $0.05 per order shipment (with tracking).

Simplified invoicing

Your charges reflect actual usage for the period. No base fees or commitments.

Frequently asked questions

Is there a base fee or minimum?

No. You only pay when outcomes happen.

Do I get all features?

Yes. One plan, everything included. Pricing is purely usage-based.

Will I get double-charged on upsell-related edits?

No. Upsell modules carry only the $0.20 upsell fee. The $1.00 edit fee does not apply to those modules.

When is a shipment billed?

Only when a tracking number is assigned on fulfillment. Not billed for canceled orders, local pickup, or delivery without tracking.

Can I get custom rates?

Yes—contact our team and we can configure merchant-specific usage rates.

Can I cancel anytime?

Yes. Your account remains accessible; there’s no lock-in.

Ready to pay only for outcomes?

Full access from day one. You’re billed only when we deliver results.

Stop treating shipping issues. Start preventing them.

Want to learn more?
Join the waitlist.